Most products shipped by NewCare Aesthetics will be carrying a minimum of 6 months shelf life with some exceptions where we will either inform about the expiry date on the product online or contact the customer before shipment.

After an order has been placed, the order is binding for the customer unless Aesthetics Pharmaceutical Store cannot dispatch the products within 6 working days of receiving the order. In the case that NewCare Aesthetics cannot ship the products within 6 working days, you will be notified and have the choice to cancel the order.

All prices displayed are exclusive of any domestic taxes and duties. So once your order arrives at its destination you may, as the importer, be required by your local authorities to pay all import duties, customs and local sales taxes levied by the country you are importing to – in order to release your order from customs. This is the responsibility of the importer and we recommend you contact your local customs authority to determine a landed cost price prior to purchase completion.

We ship to most countries world wide. When creating an account, you can see if we ship to your country. If the country does not appear on the list please contact our customer service: Contact us here

We use Royal Mail, DHL Express, Cosco Express, FedEx and all shipments are shipped with Express service so they arrive within 1-3 days from the date of dispatch. Concerning orders for China and Russia we use EMS/Postal service. The delivery time to  China and Russia is between 4-8 working days and we provide our customers with a tracking number.